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If you happened to miss the program, here is the streaming video clip of our segment on the show, Click to View. |
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If you happened to miss the program, here is the streaming video clip of our segment on the show, Click to View. |
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Moishe’s was featured on NBC’s Today Show. We were truly pleased to
have the opportunity to talk about some common moving problems that
continue to affect thousands of people each year. It has always been
Moishe’s policy to keep the customer fully informed throughout every
aspect of the move, because we believe an informed customer is a happy
one. This was just another step in our continued effort to educate the
public and create a positive outlook towards our industry. |
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| Read
the Citysearch
Review Here. |
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If
you are planning your next move, trust Moishe's to handle every detail
of packing, transportation, storage and unloading. Moishe's can really
deliver on our promise of peace of mind for our clients. Whether you
are moving your home or your office, within NY or to any destination in
North America, let Moishe's focus on you.
The key to our success is the years of experience we bring to each job,
which means there is very little we haven?t seen, moved or dealt with
before. We also carefully plan and prepare before each move,visiting
your home for an accurate estimate, not a guess, and making sure we
know exactly what you need and expect from us before we arrive. At
Moishe's punctuality is must, care with your belongings essential, and
our standard of excellence is your guarantee NY Magazine calls us their
"favorite" moving and storage company, while City Search ranks us #1 in
NYC. |
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| From
New York, a Jewish Congregation Comes to Aid of Katrina's
Victims. New Orleans Times Picayune |
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| At 9 a.m. Sunday,
an 18-wheeler sat almost empty in front of Congregation Kehilath
Jeshurun on 85th Street in New York. Six hours later, with messages
of care and concern written on one side, the truck had been
filled with thousands of donations of toiletries, clothes, pillows,
linens and toys, as well as several religious items that can
be used for Judaism’s upcoming High Holy Day services.The
truck will now make its way to Houston, where the gifts will
be distributed to thousands of people who evacuated New Orleans
three weeks ago and who are now in living in Texas. |
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| All
the Right Moves |
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| Jersey City-based Moishe's Moving
Systems, which has its own piano division, recently moved an
upright piano from an apartment on West 190th Street to an apartment
in Long Island City. The movers took off the legs and rested
the piano against a "piano board" (to protect the
instrument), before placing it in the small elevator while Laura
Sherman, the piano's owner looked on. Moishe's also moves antique
furniture and custom-makes crates for more obscure items. For
example, the company builds wooden boxes (which cost $200-$250)
for items like chandeliers, or tuna and swordfish (the variety
caught on fishing trips), which can "hang" inside
the crates without being damaged. |
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nymag.com
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"Every month, nearly 1,500 New Yorkers
move with Moishe's, for a variety of reasons... Moishe's bright-red
trucks are so conspicuous around the five boroughs that TV
and movie crews are beginning to use them as symbols of the
city.
One doesn't think of moving companies' having
a corporate hierarchy, let alone one in which ex-foremen can
move up, but every man in this company's offices and on its--yes--management
team has served time on the trucks. The empire, which includes
residential and commercial moving, a leasing company set up
to handle the trucks, mini-storage and document-storage affiliates,
and real-estate holdings, will do upwards of $12 million in
revenue this year, of which, Moishe says, at least $7.5 million
will come from moving.
There are two parts to Moishe's basic sales
pitch. One is the 'educated young people' with the hardworking
mentality. The other is the advantages of size and volume.
In a tougher competitive situation, (a foreman) would point
out that when a truck breaks down, there are 32 others to
be plugged in as replacements and three full-time mechanics
on staff; that with a large staff it's easier to match the
right foreman to a job; and that a bigger, richer company
is better equipped to resolve damage claims.
.....before Moishe exploded onto the scene,
the Metropolitan Moving and Storage Association (M.M.S.A.),
a trade group, did do a customer survey. It sampled 240 customers
of 43 different companies; 84 percent rated their move fair
to excellent--a figure about equal to my sampling of Moishe's
customers--but only 47 percent would use the same mover again.
Eighty percent of those I surveyed were willing to use Moishe's
again." |
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Smart City Smooth Moves
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| "There are plenty of solid
local outfits but our favorite is Moishe's Moving Systems (449 West 14th Street, with other locations in Brooklyn, Queens,
and Jersey City; 800 266 8387). Not every moving company is
certified to move things like pianos—and for good reason,
as any Laurel and Hardy fan can attest; Moishe's has its own
piano division. The company also specializes in art and antiques
and counts Sotheby's and Christie's among its clients. Rates
range from $81 to $131 per hour during peak times, depending
on the size of your move and how many men you'll need (peak
times are the first and last three days of each month; prices
run about $10 less per hour the rest of the month)." |
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| The
Best of New York, Lifeline New York Daily News. |
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Moishe's is a classic New York success
story. Founder Moishe Mana emigrated from Israel in the late
1980s and started the company as a man with a van 10 years
ago. It has grown to a fleet of 50 trucks carrying nearly
10,000 moves a year.
According to the Better Business Bureau's
spokesman, Walter Brewster, one gauge of a mover's good faith
and reputation is how he resolves customer complaints. In
addition to getting a clean bill of health from the BBB, says
Moishe's vice president for customer service, Allen Levine,
"we routinely discount the bill of any customer who is
not completely satisfied."
If those less-than-happy customers are a
very small percentage of the annual 10,000, it is partially
a result of one of the most rigorous boot camps in the industry.
"We send all of our people to a month-long
program that includes classroom work, training in the administrative
side of moving and a written exam," says Levine.
"We also drill them," Levine explains,
"in how to greet customers in the morning and how to
say 'Thank you' at the end of the day." Finally, he adds,
almost as an afterthought, "We also have four truckloads
of practice furniture that they have to pack up and load and
unload every day." |
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"When
Moishe the Mover says he'll show up Tuesday, he shows up Tuesday. 'When
I say I'll be there, I'm there,' says Moishe Mana. In the early days,
when he was a lone 'man with a van,' Moishe worked day and night
without sleeping. Hard work paid off. Moishe says he's doing half the
residential moves in Manhattan, and (expanding) the business market
with commercial moving and mini-storage and a document center.
He (Moishe) spent a year writing a booklet giving customers information
on how to evaluate estimates, how to buy damage insurance, how to pack,
and how to judge a moving company. 'Don't go only by recommendations.
The one who gave it might have been lucky. Ask to see the movers on the
job. With us, you can always do that.'
He (Moishe) grew fast, replaced his used trucks with a fleet of
brand-new vehicles, and says he has helped improve industry standards." |
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"Moishe
Mana, an Israeli immigrant, began years ago as a near-penniless man
with a van -- the kind who plasters his 'Available for Work' fliers on
any available pole in Manhattan. .....--it was hard to miss the
company's distinctive red trucks and red-uniformed employees all over
the city.
Mana said that he is expanding in a big way into mini-storage and
document storage, operations that will require even larger numbers of
employees and more trucks. While he is working only 14 hours a day now,
Mana's missile is still climbing." |
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| TV and Major Motion Pictures
that Moishe's Moving Systems has been featured: |
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"When Harry Met Sally" |
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Woody Allen's "Celebrity" |
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HBO's "Sex in the City" |
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The Sally Jesse Raphael Show |
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The Arsenio Hall Show |
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The Geraldo Rivera Show |
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"Good Day New York" Channel 5,
New York |
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